Here you can find all the information about the accessibility of the Bonnefanten and the exhibition spaces.
If you have any questions, specific tips or comments about the museum’s accessibility, please send an e-mail to info@bonnefanten.nl or talk to one of our staff.
General access
- The main entrance can be reached by wheelchair, rollator or mobility scooter via a ramp at the front of the museum building.
- Museum café Ipanema has a platform lift, which is located at the back of the building, adjacent to the outdoor café. You can also enter the museum by this lift.
- Our museum provides wheelchairs and rollators, and folding stools are available on every floor. The staff at the visitor service desk will be happy to assist you.
- Assistance dogs, with a harness and leash, are welcome at the museum on production of the relevant pass.
- For visitors who need to be accompanied, there is free admission for their companion.
Pictogram museum chart
Everyone is entitled to communication during a museum visit. To enhance the experience of a museum visit and increase the possibility of participation for people with a communication impairment, please request our pictogram museum chart from the visitor service desk.
Lift
If necessary, visitors can reach every floor of our museum with the passenger lift (dimensions H:230 – L:140 – B:160). If it is not possible to use the regular lift with your disability aid, we also offer the use of our goods lift as an exception. Unfortunately, the third floor cannot be accessed by the goods lift.
Toilets
There are two adapted toilets on the ground floor: one next to the lift and one next to the cloakroom. Baby changing facilities are also available in these toilets.
Accessibility of exhibition spaces
Current information overview
Truly Wicked: The Seven Deadly Sins visualised
- The transit route is passable for people using wheelchairs, walkers, prams, etc.
- It is possible to sit. The exhibition area contains several seating areas. It is also always possible to bring a folding stool, which are very light and easy to carry. The folding stools are scattered throughout the museum and are also available at the public service desk at the entrance.
- There is no visible routing present, such as floor markings.
Audio-visual aspects:
- An audio tour in Dutch is available with this exhibition. Via our audio tour app, it is possible to read a transcript in Dutch and in English (please note, audio is only available in Dutch).
- The exhibition contains video with sound. Please take this into account if you are sensitive to stimuli from light and sound.
- The exhibition contains rooms with bright colours and light.
- The intensity of light varies from room to room and is very low in the main hall of the exhibition.
- There are stands, pedestals and mirrors in the exhibition.
- The prints in the last room of the exhibition are detailed and small. Magnifying glasses are available at the small works by Bruegel to view them better and in detail.
Neutelings Treasure Trove
- Dark space
- Bench available
- Small space
Installation artwork: Helen Verhoeven, Church I
This is not accessible for wheelchairs, pushchairs, etc.
- The passageway is passable for people using wheelchairs, walkers, prams, etc.
- There are fragile sculptures and installations loose in the exhibition. Please bear this in mind.
- It is possible to sit at the reading table and on the bench at the beginning of the exhibition. It is also possible to sit in the film room. There are no other benches in the exhibition. However, it is always possible to bring a folding stool, which is very light and easy to carry. The folding stools are spread throughout the museum and are also available at the public service desk at the entrance.
- There is no visible routing, such as floor markings.
- There is no audio tour available with this exhibition.
Audiovisual aspects:
- The exhibition includes a film room. This film room is dark. Please take this into account if you are sensitive to stimuli from light and sound. There is a soft carpeted floor. Please note that it may be slightly less easily accessible for wheelchairs, walkers, prams, etc.
- The intensity of light varies from room to room.
- The passageway is passable for people using wheelchairs, walkers, prams, etc.
- It is possible to sit. The exhibition area contains several seating areas. It is also always possible to bring a folding stool, which are very light and easy to carry. The folding stools are scattered throughout the museum and are also available at the public service desk at the entrance.
- There is no visible routing, such as floor markings.
Audiovisual aspects:
- The exhibition includes videos and sound. The rooms where images can be seen are dark. Please take this into account if you are sensitive to stimuli from light and sound.
- In (film) room 2.20 there is a 3D video artwork, there is a soft floor covering. Please note that it may be slightly less smoothly passable for wheelchairs, walkers, prams, etc.
- There is no audio tour available with this exhibition.
- The passageway is passable for people using wheelchairs, walkers, prams, etc.
- There are no benches available in the exhibition. However, it is always possible to bring along a folding stool, which are very light and easy to carry. The folding stools are scattered throughout the museum and are also available at the public service desk at the entrance.
- The exhibition on the 3rd floor can be reached by a steep staircase, but also by our regular passenger lift. Using the regular route (stairs), you will enter the first exhibition space: this entire room contains Morena Bamberger's installation Ethereality. The work engages the senses, and includes:
- Pink, blue and purple lighting
- Sound
- Smell
- The exhibition features a soundscape with sounds of nature.
- The exhibition contains reflections and different (bright) colours that can cause overstimulation.
- There is a large cupboard where there are 3 headphones(suitable for children's heads) with stories in Dutch and English.
- The passageway is passable for people using a wheelchair, walker, pram, etc.
- In each space, corridor south, corridor north and the inner tower, there is an empty space of 210cm for turning. In Morena Bamberger's installation, one half of the installation, entrance from inner tower, meets the 180cm. The other half, entrance from the stairs south side, it is not a 180cm passage everywhere.
- There are beanbags available in the exhibition. It is also always possible to bring a folding stool, which are very light and easy to carry. The folding stools are scattered throughout the museum and are also available at the public service desk at the entrance.
- Works, wall texts and activities are presented at child/wheelchair height.
- Information through floor marking and wall text is provided.
Parking
Parking spaces in the vicinity of the museum
If you have a European disability parking card, you are entitled to unlimited free parking at the designated parking spaces for people with a disability. You can also use this card to park free of charge for the first 3 hours at regular paid parking spaces in Maastricht. After that time, you pay the applicable parking rate. Always display your blue parking disc alongside your disability parking card, to show how long you have been parked.
The card is not valid for:
- parking garages
- permit-holder spaces
- accessible parking spaces reserved for a particular registration number
For more information about parking, see our Route page.
